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Candidate profiles

Our clients have a broad range of opportunities that suit many different people. These range from low-cost, hands-on sites to higher investment multi-site management portfolio investments. However, all successful candidates will share several skills and attributes:

1. Communication skills: verbal and written
All Gilmore´s clients require very high customer service levels from their franchisees: communication skills are vital to develop and maintain excellent ongoing relationships with customers and your local client contact (e.g. Store Manager, or Shopping Centre Manager).

2. Personal commitment and effort
Most importantly, you need to be prepared for the hard work and inevitable long hours that any new business requires. You also need to be:

  • In good health – start-ups (even successful franchise models) can be stressful
         and consuming

  • Self-motivated – the success of your business ultimately depends upon your own
         personal motivation

  • Well-presented – you will be customer-facing 100% of the time


  • 3. Business skills and experience
    You are not expected to have run your own business, but you must be able to demonstrate an understanding of and ability to do the following key business activities:

  • Organisation

  • Time-keeping

  • Cost control

  • Product and stock ordering


  • 4. People management
    Recruiting and retaining staff is one of the greatest challenges in this industry: your ability to maximise profit is dependent upon good people management skills: motivate, control and reward!

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